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Answers from your own content

Turn your business knowledge into a chat your customers can actually use.

Connect your website, documents and FAQs. business-chat.io builds an assistant that answers customer questions from your information, and shows where every answer came from. 24/7.

Create your assistant Watch the 2-minute setup
  • No code required
  • Live in about 2 minutes
  • Only answers from your data

Preview of a business-chat.io assistant: a customer asks whether annual plans can be refunded, and the assistant answers from the business's refund policy PDF and shows the source.

The problem

Your answers are already scattered everywhere.

Customers shouldn't have to dig through all of that. Bring it into one place and let them simply ask.

One assistantAnswers from all of it
WebsiteAuto-crawled & kept in sync
PDFsHandbooks & manuals
DocumentsContracts & Word docs
FAQsHelp center pages
SpreadsheetsPricing & tier sheets
Internal notesNotion docs & wikis

No need to rewrite anything. business-chat.io indexes, formats and references your material automatically. Google Drive, Notion, Zendesk and Slack are coming soon.

See it in the demo
Live in 2 minutes

Watch a real assistant go from zero to live in two minutes.

A full setup from a blank account to a working chat on a website. No code, no training data, no sales call.

1:46

What you'll see

Your turn. Set yours up while the kettle boils.

Start the 2-minute setup
Playground

Make it look and sound like your business.

Pick your colors, name and tone of voice, and choose which FAQs customers see first. Try it here.

Brand color
Tone of voice
Suggested questions (from your FAQs)

This is a preview. The full playground also lets you set rules, fallback messages and your own FAQ answers.

Test mode

Try every answer before a customer ever sees it.

Ask your assistant the questions customers ask you. See which source it used, fix anything that's off, then go live.

Test mode · not visible to customers
Are you open on Saturdays?
Yes, we're open Saturdays from 9am to 4pm. Sundays we're closed. Opening_Hours.pdf
Do you accept health insurance?
Some insurance may be accepted. Please contact us for details. Weak match · yoursite.com/contact

Review

  • “Are you open on Saturdays?”Answered from Opening_Hours.pdf
    Looks right
  • “Do you accept health insurance?”Vague answer from yoursite.com/contact
    Needs fixing
Draft · 1 unpublished changePublish

Private until you publish

Test chats run against your draft. Customers never see it until you press publish.

Fix answers in one click

Spot a weak answer, correct it, and save it as an FAQ so it’s right every time.

Publish with confidence

Go live once every important question has been checked, not before.

Actionable insights

See what customers are asking, and what you're missing.

Everyday conversations become business intelligence. Spot trends, find missing documentation and understand demand in real time.

Conversation insights

Live

Across 14,820 customer conversations

Total inquiries 14,820↗ 18.4% vs prior period
Grounded answers 94.2%Mapped directly to verified files
Knowledge gaps 12Needs content

Top customer questions By frequency

  • “Do you offer prorated refunds on annual plans?”1,240
    Refund_Policy.pdf · 99.4% resolved
  • “Can I integrate with custom SSO / SAML 2.0?”890
    Security_Docs.docx · 97.1% resolved
  • “How do I export customer conversation logs?”615
    Help_Center.html · 95.8% resolved

Content gaps Action required

  • “Do you support EU data residency?”
    Asked 84 times this week · High purchase intent
  • “Is a HIPAA BAA available?”
    Asked 61 times this week · Enterprise lead
  • “Any volume discounts for non-profits?”
    Asked 47 times this week · Pricing page visitor
Voice-of-customer, built in

Connect product, support and sales around what customers actually ask. Fix missing docs before tickets pile up.

Human handoff

When it doesn't know, your team takes over.

No made-up answers and no dead ends. The assistant says so honestly, collects the customer's details and passes the conversation to a person.

  1. 1

    It admits what it doesn't know

    Can you do a group booking for 12?
    I don't have that information. Want me to pass this to the team?
  2. 2

    It collects contact details

  3. 3

    Your team gets notified

  4. 4

    A person picks it up

Every handoff becomes a content gap

Unanswered questions show up in your insights. Add the answer once and the assistant handles it next time.

See insights
Security & data handling

Your business data stays your business.

You're trusting us with your documents and your customers' questions. Here's how we look after them.

Encrypted everywhere

Your documents and conversations are encrypted in transit (TLS) and at rest.

Never used for training

Your content and your customers’ messages are not used to train AI models. Ever.

Clear data location

Data is stored in secure cloud data centers in [region]. You always know where it lives.

GDPR-ready

Built around GDPR principles: data minimisation, clear purpose and a DPA available on request.

Delete on request

Remove a document and it stops being used right away. Delete your account and all data goes with it.

Only your team has access

Your dashboard, knowledge and conversation logs are only visible to people you invite.

Ready when you are

Your business already knows the answers.

Turn your website, documents and FAQs into a customer-facing assistant in about two minutes.

Create your assistant Watch the setup
It never answers beyond the information you give it.